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BugCheck - ecran bleu :(

Publié : mer. 25 févr. 2015, 11:46
par technic87
Bonjour,

je viens demander votre aide, car je n'arrive pas à trouver la source de mes plantages de mon pc HP probook 4540s.
ce dernier me fait un ecran bleu a chaque démarrage, des que j'arrive sur le bureau, il plante.
ensuite il peut replanter en cours de journée.

voici les résultats du WhoCrashed :
System Information (local)
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computer name:
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\Windows
Hardware: HP ProBook 4540s, Hewlett-Packard, 17F6
CPU: GenuineIntel Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4169371648 total




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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 25/02/2015 07:24:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022515-30406-01.dmp
This was probably caused by the following module: ndis.sys (ndis+0xAEE0F)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800210DE0F, 0xFFFFF88018E7C8B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ndis.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote NDIS 6.30
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 25/02/2015 07:24:10 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ndis.sys (ndis!NdisOpenNDKAdapter+0x96B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800210DE0F, 0xFFFFF88018E7C8B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ndis.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote NDIS 6.30
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 23/02/2015 07:21:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022315-77546-01.dmp
This was probably caused by the following module: ndis.sys (ndis+0xAEE0F)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88000F60E0F, 0xFFFFF8801968A8B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ndis.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote NDIS 6.30
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 11/02/2015 07:25:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\021115-24781-01.dmp
This was probably caused by the following module: ndis.sys (ndis+0xAEE0F)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800239BE0F, 0xFFFFF880195E28B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ndis.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote NDIS 6.30
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 10/02/2015 07:54:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\021015-23281-01.dmp
This was probably caused by the following module: ndis.sys (ndis+0xAEE0F)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800234FE0F, 0xFFFFF880197108B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ndis.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote NDIS 6.30
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 05/02/2015 12:49:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\020515-32890-01.dmp
This was probably caused by the following module: ndis.sys (ndis+0xAEE0F)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88002377E0F, 0xFFFFF8801954E8B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ndis.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote NDIS 6.30
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 03/02/2015 10:34:02 GMT your computer crashed
crash dump file: C:\Windows\Minidump\020315-28812-01.dmp
This was probably caused by the following module: ndis.sys (ndis+0xAEE0F)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88002333E0F, 0xFFFFF88019BF78B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ndis.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote NDIS 6.30
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.





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Conclusion
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7 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

et dans mon journal d'evenement, j'ai des erreurs :

Code : Tout sélectionner

Échec de l’installation : l’installation de la mise à jour suivante a échoue avec l’erreur 0x80070005 : French ESD Bundle Parent.

L’ordinateur a redémarré après une vérification d’erreur. La vérification d’erreur était : 0x0000003b (0x00000000c0000005, 0xfffff8800210de0f, 0xfffff88018e7c8b0, 0x0000000000000000). Un vidage a été enregistré dans : C:\Windows\MEMORY.DMP. ID de rapport : 022515-30406-01.

Windows ne parvient pas à charger la DLL de compteur extensible rdyboost. Le premier mot (DWORD) de la section Données contient le code d’erreur Windows.

Échec de la procédure d’ouverture pour le service « BITS » dans la DLL « C:\Windows\System32\bitsperf.dll ». Les données de performance de ce service ne seront pas disponibles. Le premier mot (DWORD) de la section Données contient le code d’erreur.